our studio policies
At Fresh Skin Babes, we care deeply about your time, comfort, and results. These studio policies are in place to ensure every client has the best possible experience with us. Please review before your visit so you know exactly what to expect.
Your safety and comfort come first. Before your appointment, you’ll complete a client intake form where you’ll be asked to share any medical conditions, allergies, current medications, or if you’re pregnant or nursing.
This information helps your esthetician customize your treatment and ensure your skin receives the right care every time.
health & Safety
For the comfort and safety of all guests, children are not permitted in the treatment room or waiting area. We kindly ask that you make childcare arrangements prior to your appointment so you can fully relax and enjoy your service.
Kid-Friendly Policy
All service sales and gift certificate purchases are non-refundable.
Retail products may be returned within 14 days of purchase if unopened and will be issued as store credit only.
refunds & returns
All services are by appointment only. We do not accept walk-ins, as we want to ensure every client receives the time and attention they deserve.
Appointments can be booked online through our scheduling system or by contacting the studio directly. We recommend booking in advance to secure your preferred time.
appointments
Your appointments are reserved just for you. We understand that life happens and schedules may need to shift. If you need to cancel, we kindly ask for at least 24 hours’ notice.
Cancellations made within 24 hours of your appointment will result in a charge of 100% of your service total.
No-shows will also be charged the full service amount.
These policies help us respect the time of both our team and other clients who are waiting for appointments.
Appointment Cancellations
We want you to enjoy the full benefits of your treatment, but arriving late may limit the time we’re able to spend with you.
If you are more than 10 minutes late, we may need to shorten or reschedule your appointment.
Clients who arrive late may still be charged the full service fee, even if the service time must be reduced.
Late Arrivals
Gift cards are the perfect way to share a little self-care. They are valid for one year from the date of purchase and are non-refundable and non-transferable.
gift cards
We accept Visa, MasterCard, Discover, American Express, debit cards, and cash. Payment is due at the time of service.
Payment is due at the time of service. Gratuities are always appreciated but never required.
payment methods
